• All
• Movie
• Live

• Spec
• How to
• Trouble
• Error
• Others

Spec

• MovieLive What OS and browsers are supported?
• MovieLive What network environment is recommended?
• Live How much data traffic is required for one live session?
• Live How do I change my camera or microphone in harutaka?
• Live How do I enable virtual background for Online Interview?

How to

• Live How do I use each function in harutaka Online Interview?
• Live How do I start Online Interview?
• MovieLive What are some tips when filming Asynchronous Video Interviews and conducting Online Interviews?
• MovieLive Can I do performances outdoors?
• Movie Is it possible to practice before filiming Asynchronous Video Interviews?

Trouble

• Live I can't hear any sound.
• Live No image is displayed.
• Live Image and sound are not stable.
• Live The sound echoes.
• MovieLive I am not receiving any e-mails from harutaka.
• Movie Camera is not working.
• Movie I cannot upload any video.
• Movie I cannot log in to Asynchronous Video Interviews.
• Movie I accidentally submitted a wrong video for Asynchronous Video Interviews.

Error

• Live Error is shown for Online Interview's network connection test.
• Live I cannot use the "harutaka" smartphone application.