FAQ

For Candidate

Spec

MovieLive
What OS and browsers are supported?

The following environment is supported for using harutaka.

Asynchronous Video Interviews

Use text and movie

PC
  OS Browser
Windows Windows10 or later

Google Chrome (latest version)
Microsoft Edge
(latest version)

Mac BigSur or later Google Chrome (latest version)
Smartphones/Tablets
  OS Browser
Android Android11 or later Google Chrome (latest version)
iPhone/iPad iOS15.6 or later Google Chrome (latest version)
Safari (latest version)

Online Interview

Like Online chat

PC
  OS Browser
Windows Windows10 or later Google Chrome (latest version)
Microsoft Edge (latest version)
Mac BigSur or later Google Chrome (latest version)
Smartphones/Tablets
  OS Browser
Android Android11 or later Google Chrome (latest version)
iPhone/iPad iOS15.6 or later Safari (latest version)

When "This operation is not supported in this environment." error message appears

The link sent to you may access through a default browser. Please make sure you access the site with the supported environment.

 If you still have problem accessing, please try updating your OS or browser to the latest version.

 The site may be displayed on devices through unsupported environment, but proper opperation cannot be guaranteed. Please make sure to use the supported environment.