FAQ

For Candidate

Trouble

Movie
I cannot upload any video.

Following explains how to deal with problems regarding uploading videos for Asynchronous Video Interviews.

Video format requirements

  • Size: 500MB or smaller
  • One of the following file types: mp4, mov, wmv, webm, 3gp, and avi.
  • High quality video created through iMovie or Final Cut PRO is not applicable.

※If your video exceeds the maximum size limit, please adjust by for example making the video shorter.

Confirm Points
  1. Please wait 2 to 5 minutes. If it does not upload, please try refreshing your browser.
  2. Please check the file extention and the file size.
  3. Please check your OS and browser environment.
  4. Please check if you are using the recommended network environment.