Following explains how to deal with camera problem when filming Asynchronous Video Interviews.

How to recover

1. Please check your OS and browser environment.
2. Please check if you are using the recommended network environment.
3. Please check if the external camera is enabled on your device.
   

   ※Click here to set your browser's camera permission.　
   ※Click here for harutaka's settings.

4. If you have any applications or security software running, please close them down.